- Premium Stuffing: Our premium pillow, Queen size 20 x 30, is filled with 70% 0.9D feather velvet and 30% 3D hollow cotton. The fill does not shift, bunch, or sink like with other lower quality pillows.
- Ergonomic Design: The pillow is designed to give a seamless fit that hugs the curve of your head and minimizes neck strain. It also ensures that the shoulder and neck muscles are fully relaxed during sleep. Our pillow also helps to reduce the number of times you toss and turn which makes your sleep more comfortable.
- Zipper Design for Adjustable Comfort: Our pillow comes with a 26cm zipper opening which allows you to adjust the filling according to your needs. This allows you to fit the pillow to your sleeping needs.
- 100% Cotton Cover: Unique cloud patterned cover with navy blue hem is made of 100% hypoallergenic cotton, which keeps the pillow breathable and dry and prevents allergens and dust mites.
- After taking the pillow out of the sealed package, please allow 24 hours for it to fluff up completely. This pillow is easy to care for and is machine washable in a standard washing machine. Always, use a gentle cycle with cold water and do not use bleach. The pillow can be dried on a low tumble dry setting.
Thank you for shopping with Awenia.
We want you to enjoy your experience here. All items we ship have successfully passed our Quality Control inspection to make sure each product delivered is defect-free. However, if you are not satisfied with the product or the service we provide. You can return and exchange the product based on these policies.
Standard Return Policy
Awenia uses a 30-day free return policy. This means you can initiate a return for most new and unopened items within 30 days of delivery for a full refund. You must return items in new or unused condition with all original materials included with the shipment. We must receive your returned items at our warehouse within 45 days of delivery. We also inspect all returned items. If the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges*.
*If you receive products with missing parts, you can contact us to receive those parts or product exchange. You may also return defective items, items damaged at the time of receipt, and incorrect items received without penalty. However, you can also choose to exchange a new item free of charge.
Products Returned After 30 Days
At this point, we do not accept returns after 30 days of order being received. However, we do offer a one-year warranty for product maintenance. For this service, please contact our customer service support team for more personalized solution.
Returns Due to Non-Product Issues
If you are returning the product simply because you do not wish to keep it longer and is not of any quality issues, please note that the shipping and handling fees would be excluded from your refund. You will need to return the product with all original materials and packaging included in a new condition. Awenia remain the rights to provide refund or other solutions in this case.