- Energy Conservation: Saving up to 85% on your Energy Bills!
- Durable Quality: With the CE / ERP / ROHS / EMC / REACH certificated, life can be spanned up to 40,000 hours!
- Environmental Protection: No Lead or Mercury. No UV or IR Radiation. Safe for BOTH your Home and the Environment.
- Excellent Lighting Performance: Daylight Natural White (4000k) light give you a comfortable and relaxing ambience.
- 18W: 1901 Lumens, Equivalent to 120W Incandescent Bulb
- 20W: 2452 Lumens, Equivalent to 150W Incandescent Bulb
- 3-Year Warranty: NEW Replacement or REFUND is available during this period, should it be any question or problem, please feel free to contact our customer service directly, we are more than happy to assist with!
Thank you for shopping with Awenia.
We want you to enjoy your experience here. All items we ship have successfully passed our Quality Control inspection to make sure each product delivered is defect-free. However, if you are not satisfied with the product or the service we provide. You can return and exchange the product based on these policies.
Standard Return Policy
Awenia uses a 30-day free return policy. This means you can initiate a return for most new and unopened items within 30 days of delivery for a full refund. You must return items in new or unused condition with all original materials included with the shipment. We must receive your returned items at our warehouse within 45 days of delivery. We also inspect all returned items. If the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges*.
*If you receive products with missing parts, you can contact us to receive those parts or product exchange. You may also return defective items, items damaged at the time of receipt, and incorrect items received without penalty. However, you can also choose to exchange a new item free of charge.
Products Returned After 30 Days
At this point, we do not accept returns after 30 days of order being received. However, we do offer a one-year warranty for product maintenance. For this service, please contact our customer service support team for more personalized solution.
Returns Due to Non-Product Issues
If you are returning the product simply because you do not wish to keep it longer and is not of any quality issues, please note that the shipping and handling fees would be excluded from your refund. You will need to return the product with all original materials and packaging included in a new condition. Awenia remain the rights to provide refund or other solutions in this case.